Privacy Policy — Rendevo

1. Introduction

Rendevo (“we”, “us”, “our”) is operated by Vimatech Ltd, a company registered in England & Wales (No. 16214215). This Privacy Policy explains how we collect, use, and protect your personal data when you visit rendevo.com or use the Rendevo platform at app.rendevo.com.

2. Data Controller

Vimatech Ltd
Company No. 16214215
Registered in England & Wales
Email: privacy@rendevo.com

3. Data We Collect

3.1 Information You Provide

Account data: name, email address, company name
Billing data: payment method details (processed by Paddle)
Content data: qualification funnels, templates, and settings you create
Communication data: messages sent via contact forms or support

3.2 Information Collected Automatically

Usage data: pages visited, features used, actions taken
Device data: browser type, operating system, screen resolution
Log data: IP address, access times, referring URLs

3.3 Cookies

We use essential cookies for site functionality and optional analytics cookies. See our cookie preferences for details.

4. How We Use Your Data

We process your data for:

Providing and maintaining the Service
Processing payments and managing subscriptions
Sending transactional emails (confirmations, reminders)
Improving the Service based on usage patterns
Responding to support requests
Complying with legal obligations

Purpose	Legal Basis
Service delivery	Contract performance
Billing	Contract performance
Analytics	Legitimate interest
Marketing emails	Consent
Legal compliance	Legal obligation

We do not sell your personal data. We share data only with:

Paddle.com Market Limited — payment processing, invoicing, tax collection (acts as Merchant of Record and independent data controller for transaction data). See Paddle’s Privacy Notice for how they handle your payment information.
Cloudflare — hosting, CDN, and security
Email provider — transactional emails (confirmations, reminders)
Analytics — anonymized usage data (only with your consent)

All processors are GDPR/UK GDPR-compliant and bound by data processing agreements.

Paddle as Data Controller

When you make a payment, Paddle collects and processes your payment details (card number, billing address, etc.) as an independent data controller. Rendevo does not store or have access to your full payment card details. We only receive confirmation of subscription status, customer ID, and transaction references from Paddle.

7. Data Retention

Account data: retained while your account is active + 30 days after deletion
Billing data: retained for 7 years (legal requirement)
Usage data: anonymized after 26 months
Contact form data: retained for 90 days or until processed

8. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data (“right to be forgotten”)
Restrict processing
Data portability — export your data
Object to processing based on legitimate interest
Withdraw consent at any time

To exercise these rights, email privacy@rendevo.com.

9. Security

We implement appropriate technical and organizational measures:

Encryption in transit (TLS) and at rest
Access controls and authentication
Regular security audits
Incident response procedures

10. International Transfers

Your data may be processed outside the EEA (e.g., Cloudflare edge nodes). We ensure adequate protection through Standard Contractual Clauses or adequacy decisions.

11. Children

The Service is not directed to individuals under 16. We do not knowingly collect data from children.

12. Changes

We may update this Privacy Policy periodically. Material changes will be communicated via email. The “Last updated” date reflects the most recent revision.

13. Contact

For privacy-related inquiries:

Email: privacy@rendevo.com
Contact page: /contact